Customer Product Review Guidelines

 

When writing a product review, please follow these guidelines:

1. Focus solely on the practice/product you are reviewing, and/or your actual experience using that product

2. The review should not address customer service, shipping or purchase matters. Please contact Customer Service directly for questions/comments regarding these matters

3. Provide specific details about what you did and didn't like about the practice/product

4. Remember that the purpose of submitting a practice/product review is to provide insight for other customers who are considering purchasing the practice/product

Keep in mind that all submitted practice/product reviews are subject to the terms set forth in our Terms and Conditions

We reserve the right not to post a product review if it contains any of the following:

Any information not related to the actual practice/merchandise

• Obscenities, defamatory language, or other language not suitable for a public forum

• Prices, advertisements, “spam” content, or references to other practices/products, offers, websites, or competitors

• Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information

• Critical or spiteful comments about other product reviews posted on the page or their authors

• Any imagery that demonstrates incorrect use of the merchandise

• Practice/Product reviews will not be posted if the reviewer does not have experience using the product. Product reviews must meet all internal guidelines and be written in English.

As stated above, if you wish to share feedback with us about practice/product selection, pricing, ordering, delivery or other Customer Service issues, please do not submit this information though our practice/product review system. Our customer service associates will not see it if you submit it using the practice/product review system. Instead, please contact Customer Service directly.

Thank you for taking the time to share your opinion.